Dear Mr. Dalton,

Through this letter I would like to formally thank you for all the work and effort you put on pursuing a rate change with the WASD for our building, The Ivy. 

The professionalism and sense of urgency that you displayed while handling our rate change request left a very good impression with our management team and the board of directors. 
Your continued follow-up and diligence ensured that we achieved savings faster than I ever imagined! 

As a result of your work we are now saving approximately $15,000 a month on water expenditures.

We are now able to use that money for many other board projects without having any impact on our annual budget.  The ONLY thing I regret is not hiring you sooner!  Thank you so much for your help and all your work!

Best Regards,
Marcelo Suarez
President, Board of Directors
The Ivy